Terms of service
Last Updated: August 8, 2026
Welcome to Novaelle.
These Terms of Service ("Terms") govern your access to and use of the Novaelle website, including all content, features, products, services, and tools available through our website.
By accessing or using our website, placing an order, or using our Services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or Services.
1. About Novaelle
Novaelle operates this online store and provides customers with thoughtfully designed products and related shopping services.
We reserve the right to update, modify, or discontinue any part of our website, products, or Services at any time without prior notice.
2. Website Use
By using our website, you agree that you will:
- Provide accurate and complete information when placing an order
- Use our website only for lawful purposes
- Not attempt to interfere with website security or functionality
- Not misuse our content, services, or customer support channels
We reserve the right to restrict or terminate access to our website if we believe a user has violated these Terms.
3. Product Information
We make every effort to ensure that product descriptions, images, pricing, and information displayed on our website are accurate.
However, we do not guarantee that:
- Product colors displayed on your device will exactly match the actual product
- Product descriptions are completely free from errors
- Website information is always current or complete
We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information.
4. Orders and Payments
When you place an order through Novaelle, you agree to provide accurate purchase and payment information.
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit order quantities
- Correct pricing errors
- Cancel transactions suspected of fraud or unauthorized activity
Payments are securely processed through trusted payment providers.
5. Pricing and Promotions
Prices and promotional offers may change at any time without notice.
Discounts, promotional codes, and special offers may have additional terms and expiration dates.
Novaelle reserves the right to modify or end promotions at any time.
6. Shipping and Returns
Shipping information, delivery estimates, and return procedures are described in our:
- Shipping Policy
- Refund & Return Policy
By purchasing from Novaelle, you agree to the terms outlined in these policies.
7. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand names
- Text
- Images
- Graphics
- Website design
- Product descriptions
is owned by Novaelle or used with permission.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.
8. User Reviews and Submitted Content
If you submit reviews, comments, images, or other content to Novaelle, you agree that:
- The content is truthful and does not violate any laws
- You own or have permission to use the content
- The content does not infringe on the rights of others
By submitting content, you grant Novaelle permission to use, display, reproduce, or share that content for business and marketing purposes.
This may include displaying customer reviews, testimonials, or user-generated content on our website or marketing channels.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services.
These third parties operate independently from Novaelle.
We are not responsible for:
- Third-party websites
- Their content
- Their privacy practices
- Their services
You access third-party websites at your own risk.
10. Disclaimer
Our website and Services are provided on an "as available" basis.
While we make reasonable efforts to provide accurate information and reliable services, we do not guarantee that:
- The website will always be available
- The website will be error-free
- Information will always be complete or accurate
To the maximum extent permitted by law, Novaelle is not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Novaelle shall not be liable for losses arising from:
- Website interruptions
- Unauthorized access
- Use of third-party services
- Delays caused by circumstances outside our control
Our total liability relating to any purchase shall not exceed the amount paid for that purchase.
12. Force Majeure
Novaelle is not responsible for delays or failures caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Weather events
- Carrier delays
- Government actions
- Labor disruptions
- Other unexpected events
13. Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our website after changes are posted means you accept the updated Terms.
14. Governing Law
These Terms shall be governed and interpreted according to applicable laws.
Nothing in these Terms affects your rights as a consumer under applicable consumer protection laws.
15. Contact Us
If you have questions about these Terms, please contact us:
Novaelle Customer Support
Email: